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FAQ and more.

Common purchase queries answered

Orders and Shipping

In stock products are shipped within 24 hours of order using USPS Mail. Pre-Orders are shipped when products are received from distribution.

Simply add products to your cart and checkout. You can create an account upon checkout.

Please use the Contact Form and let us know your name, order number and new shipping address.

All orders are shipped USPS Mail and contain a tracking number that can be used to lookup status on the USPS website.

You can choose to save your payment information upon checkout.

We charge sales tax for all purchases for Arizona.

At this time, we only ship to the United States of America.

This all depends on the size of your order. If you have any questions, please use the online Contact Form.

If you need to swap an item

Returns and Exchanges

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us with details of the product and the defect. We will fully investigate and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Use our Contact Form and tell us the details and we will try and make it right.

Use our Contact Form and tell us the details and we will try and make it right.

Please use the Contact Form and let us know your name, order number and new shipping address.

No order cancellations may be made on ordered products. We process orders automatically and your order could contain an item is currently on back order or experiencing a manufacturing delay. We do our best to communicate with all distributors and manufacturers in order to see that our shipping dates are current. No order cancellations may be made on ordered products or pre-ordered products. No exceptions.

Cybr Comics offers Pre-Orders for comic books, Manga, collectibles and accessories. This is in addition to all of the products we have listed in stock on our website. All Pre-Orders must be purchased through our online store. There is no hold or reservation system. When you purchase a pre-order you are purchasing the product, sometimes months in advance. After you have checked out and paid for your order on our online store, you will have to wait until the product is released by the publisher or manufacturer to receive it. Each item in our store that is a pre-order will be marked with the availability date. In addition, pre-order delivery dates can change at the discretion of the publisher or manufacturer. Comic books, Manga and collectibles are in high demand and often sell out before the publisher or manufacturer release date. There is no guarantee that Cybr Comics will have a certain product in stock after release date, if you wait to purchase the product until then. Pre-ordered products cannot be cancelled, refunded or exchanged, as the products are ordered specifically for you.

Still have Questions? Contact Us.

Secure Shipping

Comic Books ship bagged and boarded in a Comic Book mailer

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1000+ Customers across the USA